In the Applications folder, find the file Representative Console - . and double click to run it.Once the download is complete, double-click to run the installer, then move the Representative Console icon into the Applications folder.In the BeyondTrust (Bomgar) Representative Console section, download the macOS installer by selecting it from the Choose Platform drop-down menu and clicking Download BeyondTrust Representative Console.
Managed MiWorkspace Mac computers should request that the representative console software be pushed to your computer and installed via Managed Software Center. If Bomgar is not installed using " Only for me (uniqname)" at the User Information screen, Admin Rights will be required to update.
If the application is initially installed using Admin Rights, Admin Rights will be required to update.
#Bomgar download software update#
If BeyondTrust is not installed using the above directions, additional steps will be required to update the client.
#Bomgar download software install#
This will install the Bomgar Rep Client to your %appdata% folder and allow you to update with the next appliance upgrade automatically.Admin rights are NOT required for installation - if you need admin access to install, please contact your local IT.This will allow the installation to continue If the password does not appear to work, press the escape key.Please provide your uniqname and password (NOT an elevated privilege account) when prompted.You may be prompted to enter your credentials.Select " Only for me ( uniqname ) " at the User Information screen.Once the download is complete, run the.In the BeyondTrust (Bomgar) Representative Console section, download the Windows 圆4 installer by selecting it from the Choose Platform drop-down menu and clicking Download BeyondTrust Representative Console.Log in using your uniqname and UMICH (Level-1) password (and Duo two-factor authentication - you will not see the on-screen Duo prompt).Verify you are connected to the UM-VPN (as this is required for the BeyondTrust representative console).If you do not have access to BeyondTrust and should, please submit an OARS request or contact your department about requesting access. Access to this service is only available to certain departments via OARS request.
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